“I have been a customer of Total Protection since 1995 and I am writing this letter to express my complete satisfaction for the security system I have in my home provided by Total Protection. I find the technical staff to be courteous, responsive and offer outstanding customer service. I am especially pleased with the professionalism and timeliness given by David Wurmbrand. I’m happy to say that this company gives my family and I complete peace of mind.
If I were to rate the services of Total Protection on a scale of 1 to 10, Total Protection is certainly a 10. Again, many thanks to David and his staff for providing my family excellent security services.
– Joel & Sarah Sewell
“After years of frustrating service issues with one of the big national companies, I decided it was time to switch. I found Total Protection almost in our backyard. David addressed and corrected our problems immediately and I have entrusted my companies’ security with Total Protection since 1999. David and his friendly staff are always helpful when I have questions, and if I ever have a service problem, a technician is here that day! I have referred several friends and family to Total Protection over the years, knowing they will take good care of them, just like they do me. It’s nice to go home at the end of the day knowing my business’ security is in good hands. Thank you Total Protection!!”
– Paul Paquette
“We would like to express our sincere appreciation for the exemplary service that we have received while working with Total Protection. We have worked with Total Protection since 2005 and we trust them with the security of all three of our locations. They have continuously proven to be responsive and diligent in their alarm service as well as providing friendly customer service. The installation process with Total Protection is quick, smooth and clean! When they come into our Coffeehouses or office to install an alarm system, they leave it as clean as when they came in. This is very much appreciated and not always the case in the industry.
We are always treated with kindness and urgency in response to alarm calls and we have complete confidence in their service.
– Martin Diedrich
“We are writing to thank you for the excellent service Total Protection has provided to us during the past six years and counting. Total Protection had taken over our alarm monitoring service from another company that had not met our service expectations.
Total Protection has been very reliable, and ready to assist us in our alarm, monitoring, access and security needs whenever you are called upon.
Customer service is excellent. Your office staff and on-site installation staff have gone out of their way to meet our requirements.
We look forward to continuing our working relationship in the future.
Sincerely, with blessings,”
– Rabbi Dennis Linson
“I just wanted to write a quick note thanking you and your amazing staff for protecting my family and my home. Whether I am out running a few errands or away for weeks on vacation, I have complete peace of mind knowing Total Protection is there. Your office staff is always so friendly and helpful, any time I have a concern or a problem it is addressed and resolved immediately. The technicians have always been knowledgeable and courteous when coming to my home. I feel like Total Protection really cares about the security of my family and for that I can’t thank you enough. I look forward to many more years of Total Protection service.”
– Marcia Crabtree
“We have been blessed with an excellent security system for over 13 years. We are fussbudgets. The system is very reliable, but if the system malfunctions in any way or if we have caused a problem, we are on the phone ASAP. David Wurmbrand and his staff come to our aid in quick order to correct the situation. Yes, we feel very safe with Total Protection. The technicians are knowledgeable and work well with clients, and the response to distress signals is prompt. In fact, David and his staff treat us as family. You cannot go wrong by choosing Total Protection.”
– Mr. & Mrs. W. Reid Allen, Jr.
All Nine Taco Factory
“We are honored to say that Total Protection is one of the best security systems we have had in our company. We have been with Total Protection for over five years. Throughout those years, Total Protection has proven that they are a trustworthy company in which we can trust.
Total Protection has provided us with very affordable prices and very reliable services. The Calling Center’s promptness when the alarm goes off is amazing and they always fix the problem right away. They have always provided a superior level of customer service to All Nine Taco Factory Locations and our Corporate Office as well, and that is something that we deeply appreciate.
Thank you Total Protection for the peace of mind that you give us and for your great business. We look forward to working with you many years to come.”
– Raquel Guillen
“Over ten years ago I first met David from Total Protection. My mother in law had just passed and David notified my wife and me that there was valuable security equipment in her house. This saved my wife and me a lot of money. We were just moving into our first house. David transferred the valuable equipment into our new home.
Because of the above circumstances, David found a place in our hearts. From there on he kept topping himself. The service received from Total Protection was excellent. Mauricio, who both installs and repairs for Total Protection is both pleasant and proficient at what he does.
The product and service is so good that when my mother needed a new system, we called up David. Again, Total Protection exceeded my expectations.
I am Assistant Director of a Special Education school named Tobinworld. A new alarm system and surveillance system was required. We called up David and presented a very reasonable price for an extensive system. This system has been up for five years. We have had great results with hardly ever a problem. If there is a problem, Mauricio is out to fix it immediately. We are very happy with the product and service.
Something as important as security for my home, my mother’s home and my workplace is essential. I feel very secure with Total Protection.”
– Tracy Weber
“I’ve been a very satisfied customer of Total Protection for a number of years. I use them for both my house alarm and my personal monitoring systems. Their Customer Service is beyond excellent. All their people are intelligent, good listeners and great fixers. What few minor problems I’ve had have been taken care of immediately and if you have a genuine concern, you can actually get David Wurmbrand, the Owner, on the phone, day or night (try that with any of the big alarm companies and you’ll get exactly nowhere). My mother is in her 80’s and in very poor health. She falls often but was extremely reticent about wearing a monitoring device. I finally talked her into trying Total Protection and she’s been really glad that she did. Total Protection has my business forever, I don’t care who comes along with a “better price” – it won’t last and no big company’s service can compare.”
– Katharyn Powers
Phoenix Textile Restoration
“Just want to thank you again for another great job installing my office Security System. Total Protection has been taking care of me, my family, my business and friends for so many years. I remember the first system you installed in my house with a TV monitor back in 1999. I think in all you’ve installed ten systems just for me. I will continue to recommend your company to all my friends, family and business associates. Keep up the good work.”
– Tom Davies